I have this knack for drinking coffee. Sometimes I even drink 7 cups a day, to start everything right. I'm one of those few people who get really relaxed with coffee. Uh huh my favorite!
I'm also a big fan of Starbucks coffee. I always order the mocha frappuccino, the raspberry black currant, or if I'm heavy with the eating, I take chamomile Tazu Tea.
I usually hang out in their branch in Araneta Coliseum, usually on a Saturday to top the weekend off. As it turns out, I usually order my favorite mocha frap!
At this certain day, I noticed something unsavory. As they were refilling their ice bin, I saw that this certain employee was only pouring it from an ice pail! And that SHE was bare-handed! Gross! I tried to ignore this so as not to ruin my day!
At this certain day, as I was a third through my coffee, I caught something in my mouth. Guess what? It's a certain piece of nylon or cotton straw, I'm not sure which. I went to the counter and spat this evidence into a tissue. This employee upon inspecting it touched it as it was fresh off my mouth! Agh. Talk about cleanliness and stuff!
They were nice enough to encourage me to have it replaced, but I wasn't in the mood anymore so I wanted a refund. Guess what? They didn't give me a refund. Instead, they gave me a gift certificate presentable to any of their branches. Just OK I guess. Then they whisked the nylon / cotton straw evidence away from the innocent bystanders!
Now I'm not questioning the quality of their products. I'm just questioning the standards of cleanliness for this certain branch!
Frap for thought!
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